PDS International
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Data Privacy Policy

PDS International Pvt. Ltd. (“we”, “us” or “our”) provides freight forwarding, customs clearance, transportation, warehousing and related logistics services. This policy explains how we collect, use, share and protect personal data through this website, including enquiries sent through our contact forms and applications made through our Careers page, and how you can exercise your rights under the Digital Personal Data Protection Act, 2023 and other applicable law.

1. Personal data we collect

We collect only the personal data we need for the purposes described in this policy.

  • Enquiries: when you use a contact form on our website, your name, email address and message, and the page from which you sent it.
  • Job applicants: the CV and other information you send us when you apply for a position through our Careers page.
  • Technical data: your IP address, browser type and the pages you request, which our web server records to keep the website secure and working.

2. How we use personal data

We use personal data to:

  • respond to your enquiries and provide quotations;
  • assess job applications;
  • send you information about our services where you have agreed to receive it, which you may stop at any time;
  • keep our website and systems secure, and prevent fraud and misuse of our website; and
  • comply with our legal obligations.

We do not sell personal data.

3. Basis for processing

We process personal data on the basis of your consent, where you have voluntarily provided it for a specific purpose such as an enquiry or a job application, where processing is necessary to comply with the law, or for another legitimate use permitted under the Digital Personal Data Protection Act, 2023. Where we rely on your consent, you may withdraw it at any time. Withdrawal does not affect processing carried out before it.

4. Sharing personal data

We share personal data only where it is needed for the purposes above, with:

  • service providers who host our website and systems or deliver our email, under obligations of confidentiality and security; and
  • courts, regulators and law enforcement agencies, where required by law.

Some of our service providers may process personal data outside India. We transfer personal data outside India only as permitted under Indian law.

5. Cookies

Our website uses only the cookies it needs to work: a session cookie, and a security cookie that protects our forms against misuse. Both expire after a short period. We do not use analytics or advertising cookies.

6. How long we keep personal data

We keep personal data only for as long as it is needed for the purpose for which it was collected, or for longer where the law requires it.

7. Security

We use reasonable security safeguards to protect personal data against unauthorised access, loss, misuse and alteration, including encrypted connections to our website and access limited to authorised staff. If a personal data breach occurs, we will inform the Data Protection Board of India and the people affected, as required by law.

8. Your rights

Subject to applicable law, you have the right to:

  • obtain a summary of the personal data we hold about you and how we process it;
  • ask us to correct, complete or update your personal data;
  • ask us to erase your personal data where it is no longer needed, unless the law requires us to keep it;
  • withdraw your consent at any time;
  • nominate another person to exercise your rights in the event of your death or incapacity; and
  • have your grievances addressed by our Grievance Officer.

To exercise these rights, please write to our Grievance Officer at the address below. We may need to verify your identity before acting on your request. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

9. Children

Our website and services are intended for businesses. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time.

11. Grievance Officer and contact

If you have any questions about this policy, or about how we handle your personal data, please contact:

Ms Deepti Jadon
Grievance Officer
PDS International Pvt. Ltd.
Plot No. 31, Sector 18, Udyog Vihar Phase IV
Gurugram, Haryana 122015, India
Email: info@pdsinternational.in
Telephone: +91-124-2343020